http://scottmaxwell.wordpress.com/2006/01/30/show-me-the-metrics/

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http://www.beyondvc.com/2006/02/wheres_your_das.html

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http://mgoldberg.typepad.com/occams_razor/2006/02/measure_it_mana.html

Цитата понравилась:

Most technology driven businesses tend to be under-managed, with board meetings organized as social gathering and public reading of very thick board pack that lack the simple data about the top 5 metrics and trends from one quarter to the other (furthermore, one interesting metric seems to be that the more confused a project is, the larger the board-pack is (NB of pages = function of square of (confusion))).